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Frequently asked Questions

What credentials do i need to have with me to rent a vehicle?

You will need a drivers license, Personal ID or a passport along with a credit card.
For more information see Rental terms and conditions.

I did not receive / I have lost the confirmation email of my reservation.

Visit our Manage Booking page and ask us to send it again.

What vehicle will I receive?

The reservation is made based on the selected vehicle characteristics and not on a specific vehicle model. This means that you'll receive a vehicle with the same passengers space, luggage space, fuel and gear type.